Help Center

Support resources

Find quick answers for ordering, account setup, provider operations, and common delivery questions.

How do I update my delivery address?

Open your profile page, update address and contact number, then save. Orders use the latest saved profile details.

Why was my order cancellation denied?

Orders can be canceled while they are in PREPARING status. Once READY or DELIVERED, cancellation is disabled.

How do providers manage meals?

Provider users can access dashboard controls to add meals, adjust order statuses, and review customer feedback.

How do I contact support?

Email support@foodhub.app or use the contact page form. Include your order ID for faster issue resolution.